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Photo of Alycia Ensminger, a white woman with long brown hair, standing in front of library bookshelves.

Washington Talking Book & Braille Library Staff Member Honored with National Community Service Award

Keystone Systems and the Washington Talking Book & Braille Library (WTBBL) are excited to announce Alycia Ensminger as the 2021 Julie Klauber Award recipient. Ensminger, Assistant Manager and KLAS Administrator, was nominated for her service to the library and the greater community including leading WTBBL through a major transition in service models and advocating for fellow WTBBL staff who use Assistive Technology.

Keystone Systems and the Julie Klauber Award Committee will recognize Ensminger during the 2021 Online Keystone Library Automation System (KLAS) Users' Conference opening session. Danielle Miller, Director and Regional Librarian, WTBBL, nominated Ensminger for her holistic and patron-centric approach to the changes and challenges faced by the library. For example, Ensminger initiated a project in which every patron of WTBBL received a personal phone call from the staff to ensure that they understand the changes to the service and ensure that their profile is set up to best meet their needs and preferences. As part of her nomination, Miller writes, "[Ensminger’s] commitment to ensuring our patrons have access to information and reading materials is exemplary and I am honored to work with her every day."

Ensminger was honored for her accomplishments on Tuesday, June 7 during the first fully online KLAS Users' Conference, and received a personalized plaque to commemorate her achievement. For 2021, Keystone and the Julie Klauber Award Committee made a special effort to recognize someone who went above and beyond during the last year’s challenges.

About the Washington Talking Book & Braille Library:

The Washington Talking Book & Braille Library (WTBBL) is a program of the Washington State Library, a division of the Office of the Secretary of State. Located in Seattle, WTBBL provides library services state-wide, at the library and by mail, to any Washington resident unable to read standard print material due to blindness, visual impairment, deaf-blindness, physical disability (cannot hold a book or turn pages), or reading disability.

If you have any questions concerning the Washington Talking Book and Braille services, please email the library at  or call toll-free, 800-542-0866.

About the Julie Klauber Award:

The annual Julie Klauber Award recognizes outstanding and dedicated library staff that work with KLAS in their daily job functions and provide exceptional service to their library and the community in the spirit of Julie Klauber. Klauber was a national expert and leader on disability issues. She served as the director of Talking Books Plus library in Suffolk County, NY, and authored several articles on library resources and services for people with disabilities.

About Keystone Systems:

Keystone Systems, Inc., a leading provider of accessible library software since 1983, provides software and service solutions to libraries with complex demands. Keystone developers have created a powerful, yet elegant library automation system (KLAS), which has the flexibility to meet specific needs of special, academic, and public libraries. For more information about Keystone Systems or KLAS, visit www.klas.com.