2018 Julie Klauber Award Winner - Nancy Reese

Idaho Talking Books Service staff member receives national library award for improving patron access and services through new technologies.

Nancy Reese, 2018 Julie Klauber Award Recipient

Raleigh, North Carolina - May 7, 2018 - Keystone Systems and the Idaho Commission for Libraries (ICfL) are excited to announce the selection of Nancy Reese as the 2018 Julie Klauber Award honoree. Reese, a member of ICfL's Talking Books Service staff since 2007, spent much of the last year learning and applying several new technologies in an effort to increase and improve patron access to the library's resources.

Keystone Systems and the Julie Klauber Award Committee will recognize Reese and present her with a plaque during the 2018 Keystone Library Automation System (KLAS) Users Conference opening session at the Boise Public Library's Main Library on Tuesday, May 8. Reese helped bring this year's conference to Boise and during the conference, she and other library staff will have opportunities to network with her peers from across the country and attend sessions about utilizing KLAS to increase patron access and services.

Reese's nomination highlighted her willingness to learn and implement new technology. As the library's KLAS administrator, Reese partnered with Keystone to troubleshoot and train staff to use the new KLAS Patron Centric Cartridges services. In her nomination of Nancy, Sue Walker, TBS consultant, Idaho Commission for Libraries, noted Reese's efforts to support and train new library staff, advocacy and efforts to bring the 2018 KLAS Users Conference to Boise, and her drive to provide quality customer service.

"We at the Idaho Talking Book Service (TBS) are so proud of the recognition bestowed upon Nancy Reese by Keystone Systems and the KLAS Users Community", Walker said. She continued, "Nancy's experience with KLAS, along with her on-going commitment to being our agency's subject matter expert on KLAS, helps us consistently deliver high-quality customer service to our TBS patrons."

Of her selection, Reese says, "It is heartwarming to have my work with KLAS recognized, particularly by those who truly understand what it entails. This tribute showcases the Idaho Talking Book Service. It highlights our agency's dedication to our patrons and our commitment to returning the joy of reading to those Idahoans unable to read standard print due to a disability."

About the Idaho Commission for Libraries Talking Books Service:

The Idaho Talking Book Service brings more than 80,000 titles of audio books and magazines to Idahoans who are unable to read standard print due to a visual or other physical disability. The service is completely free for users, who receive titles by downloading them and/or having the materials mailed directly to their home. Users of the Idaho Talking Book Service have a wide variety of genres from which to choose their next great read, along with a selection of locally recorded books and magazines about Idaho and the Northwest.

About the Julie Klauber Award:

The annual Julie Klauber Award recognizes outstanding and dedicated library staff that work with KLAS in their daily job functions and provide exceptional service to their library and the community in the spirit of Julie Klauber. Klauber was a national expert and leader on disability issues. She served as the director of Talking Books Plus library in Suffolk County, NY, and authored several articles on library resources and services for people with disabilities.

About Keystone Systems:

Keystone Systems, Inc., a leading provider of accessible library software since 1983, provides software and service solutions to libraries with complex demands. Keystone developers have created a powerful, yet elegant library automation system (KLAS), which has the flexibility to meet specific needs of special, academic, and public libraries. For more information about Keystone Systems or KLAS, visit www.klas.com.

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